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Warranty & Return Policy

Warranty:

Quality is our highest priority at JACO. At anytime, if you feel damage to a garment or piece of equipment is due to a manufactures defect, please contact a customer service representative for details on how to exchange the product.

Returned products are inspected by our Quality Team and replaced if the damage is the result of a manufacturing defect and not caused by misuse or activities other than the intended purpose. If the same style and size are not available a substitute replacement of comparable value will be given.

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Return Policy:

Within 30 days if you are not completely satisfied with your JacoClothing.com purchase, return it for a full refund or exchange. Don't worry about the return shipping cost, it's FREE.

How to return your JacoClothing.com purchase:

Simply box up the items you wish to return, in new condition, in their original packaging along with the completed return form on the back of your packing slip. Securely affix the enclosed FedEx return service label on the outside of the box and be sure to cover or cross out any previous address labels or barcodes. Packages can be dropped off at any FedEx Staffed location, FedEx Office, or authorized FedEx ShipCenter. To find a location near you, visit fedex.com/us and click "Locations".

If you are missing your return service label, the return form, or are a Canadian customer, please contact our customer service department for assistance.

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Once your return is received and inspected by our fulfillment center (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is posted to your account.

Please note: JACO is not able to return merchandise obtained from a retailer other than JacoAthletics.com. To return products purchased at another store, please return the product to the retail location where it was purchased.