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Shipping Information and Policies

Things you should know:

  • JACO ships anywhere within the United States, U.S. Territories, and Canada. If you live in another country, please consider checking one of our distributors via the "change region" link at the top of the page.
  • Orders placed before 3:00 p.m. EST (Monday - Friday) usually ship the same day. Orders not shipped the same day will ship the following business day. Orders placed on Saturdays and Sundays will ship the following Monday. Orders placed on Federal Holidays, regardless of day or time, will be shipped on the following business day.
  • FedEx Tracking numbers are typically updated and emailed in the evening on the day your order is shipped, at which time will also be available by logging into your account pageaccount page.
  • All JACOclothing.com orders ship from our distribution warehouse in Rancho Dominguez, California.
  • Orders cannot be picked up at our main office or distribution warehouse.

Shipping Options:

Please note: JACO does not guaranty specific delivery times. Shipping times are estimated and may vary depending on the distance of the shipping address from our distribution warehouse in Rancho Dominguez, California, as well as when your order leaves our warehouse.

  • Ground - 1-7 Business Days (see mapsee map below)
  • Express Saver - 3 Business Days
  • 2 Day Air - 2 Business Days
  • Next Day Air - 1 Business Day
  • Ground (Canada) - 2-7 Business Days
  • International Econnomy (Canada) - 2-5 Business Days
  • International Priority (Canada) - 1-3 Business Days

  • Standard Post - 2-8 Days (continental US) - Up to 14 Days AK/HI

When you choose USPS as your shipping method, your order is shipped via FedEx SmartPost, a joint delivery partnership between FedEx and the United States Postal Service. Your package will be delivered by USPS, but tracking information will be available through www.FedEx.com

Shipping Charges:

We offer $4.99 flat rate FedEx Ground shipping within the continental United States. All other pricing will vary depending on destination and weight. You can estimate these rates prior to checking out by using our Shipping and Tax Estimator on the "My Shopping CartMy Shopping Cart" page (you must have items in your cart).

Alaska and Hawaii:

We offer FedEx 2nd Day Air and USPS options for orders shipping to Alaska and Hawaii. FedEx Ground shipping is not offered, as it is typically more expensive than 2nd Day Air. Please be aware that USPS Standard Post shipments will likely take around 2 weeks to be delivered.

P.O. Box Addresses:

Unfortunately FedEx will not deliver to P.O. Box addresses. If you prefer to use a FedEx option, please enter a standard, physical address for shipping. Your billing address may remain your P.O. Box if needed. If you prefer to ship to your P.O. Box, you will need to choose a USPS shipping option.

APO/FPO Addresses:

APO/FPO orders are shipped via FedEx SmartPost, a joint delivery partnership between FedEx and the United States Postal Service. Please choose USPS Standard Post during checkout. Your package will be delivered by USPS, but tracking information will be available through www.FedEx.com. Please note that delivery to APO/FPO addresses can take up to 8 weeks depending on your location.

To help ensure the quickest delivery, please follow the address format tips below.

  • Name and Address Fields - Enter the full name, grade, and PSC or unit number for the addressee
  • City Field - Should only be "APO" or "FPO"
  • State/Province Field - "AA" (Armed Forces in the Americas, except Canada), "AE" (Armed Forces in Europe, Canada, Middle East, and Africa), or "AP" (Armed Forces in Asia Pacific)
  • Country Field - Always choose "United States"

Canada:

Import duties and taxes are not included in our shipping charges, and customer may be charged by the carrier. Please check with your customs office to learn more about your duties and taxes.

This map is for reference purposes only, and estimated; FedEx does not guarantee delivery within the number of days listed for your region.